How our service benefit you
- You continue to enjoy our product warranty.
- Make your machine equipment to prolong service life.
- Enables you to easily order necessary parts from us.
Spare parts
We can in the shortest possible time all over the world to provide original spare parts, including mechanical components, electrical components and electronic components. We have plenty of spare parts inventory, large distribution network and professional customer service staff, have the ability to ensure the high quality service.
Repair
No matter what kind of problems, our experts can provide fast and reliable technical support services. You can use the latest online support system or telephone to obtain professional advice, with our service team and decide whether you need technical assistance on site.
Maintenance
Even the most solid and reliable machine equipment need regular maintenance. We can offer all the products according to your need reliable maintenance services.
Inquiry
Our expert consultant will be with you to determine your needs, analysis of the existing technology, to provide you with the depth suggest and implement the best solution, achieve sustainable success.
Training and curriculum
We can provide you training to help know more about how to operate, maintain, repair. If you have any personal training needs, please contact us.
After Sales Service
Just to ensure that your team has no problem maintaining the constant operation of the plant we are always available for assistance. In addition to occasional 'trouble-shooting' visits, which can be arranged to monitor progress or advice on possible expansion plans or improvements, we can easily arrange spare part provision if required when essential plant maintenance is scheduled.
Process & Plants upgrading / Revamping
KMEC shares a very warm and personal rapport with its customers worldwide and our mission is to install new performing technologies or to help them to upgrade continuously existing processes.
It does not matter if the existing process has been originally supplied by us or by another supplier. We have upgraded many existing projects with the latest technology to provide superior quality.